Last updated: January 2019
Mr Sparky Electrical Services (“us”, “we”, or “our”) operates https://www.mrsparky.com.au/ (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
Information Collection And Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name and email address (“Personal Information”).
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).
This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyse this Log Data.
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that we believe is relevant and may be of interest. Communications will only be sent if opt-in to receive it. At any time, you can opt-out and your details will be removed from the subscriber database within 7 business days.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Mr Sparky Electrical Services strictly protects the security of your personal information and honours your choices for its intended use. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. Your personal information is never shared outside the Mr Sparky Electrical Services without your permission, except under conditions explained above. Inside the company, data is stored in secure password-controlled servers with limited access. Your information may be stored and processed in Australia or any other country where Mr Sparky Electrical Services, its subsidiaries, affiliates or agents are located. You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your user name and password, so do not share these with others.
Notice to Parents
Parents or guardians: we want to help you guard your children’s privacy. We encourage you to talk to your children about safe and responsible use of their Personal Information while using the Internet. The Mr Sparky Electrical Services website does not publish content that is targeted to children and if you require that your I.P. address be banned from accessing our website and servers then simply email us at [email protected] and specify the I.P. address that you’d like to have restricted from accessing our website. You can easily obtain your own computers I.P. address by visiting this link. Get My I.P. Address.
As mentioned above, every registered visitor has a unique personal profile. Each profile is assigned a unique personal identification number, which helps us ensure that only you can access your profile. When you register, we create your profile, assign a personal identification number, then send this personal identification number back to your hard drive in the form of a cookie, which is a very small bit of code. This code is uniquely yours. It is your passport to seamless travel across ‘Mr Sparky Electrical Services Website’, allowing you to download free content, order free newsletters, and visit premium areas of our sites without having to fill out registration forms with information you’ve already provided. Even if you switch computers, you won’t have to re-register – just use your Registration ID to identify yourself.
What we do with the information you share
When you join us, you provide us with your contact information, including your name and email address. We use this information to send you updates about your order, questionnaires to measure your satisfaction with our service and announcements about new and exciting services that we offer. When you order from us, we ask for your credit card number and billing address. We use this information only to bill you for the product(s) you order at that time. For your convenience, we do save billing information in case you want to order from us again, but we don’t use this information again without your permission. Mr Sparky Electrical Services will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Mr Sparky Electrical Services or the site; (b) protect and defend the rights or property of Mr Sparky Electrical Services and its family of Web sites, and, (c) act in urgent circumstances to protect the personal safety of users of Mr Sparky Electrical Services, its Web sites, or the public.